![]() ![]() The simplest way to do so is with a phone number and further validation through an SMS. To get access to the chat’s functionality, a user must register in the app and create a profile. Most of the apps today require some kind of sign-up and sign-in, and chats are no exception. If you want to make your chat app a reality, it’s essential to consider the most crucial parts of functionality that will make users love it. Since 2016, the percentage of WhatsApp users only increases. Latin America has become one of the strongest market regions for chat apps, especially for WhatsApp. Instant messaging is winning the battle in interpersonal relationships and communication between customers and brands. The usage of more traditional ways of text communication like SMS is decreasing. In the US, instant messengers are the second most popular means of communication after social networks. The overwhelming majority of studies show that instant messaging is becoming more and more popular among users worldwide. Numbers and statistics are also on the side of chat apps. Texting is not the only available functionality: now you can send all types of media, record voice messages, or even make video calls. People around the world are used to chatting online about everything, including discussing the latest episode with a friend, organizing a team-building meeting, or asking your favorite coffee shop’s chatbot about new flavors. ![]()
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